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GDPR & TDDDG COMPLIANCE

Policy on Cookies & Trackers

Discover how GLOBAL BANK FINANCIAL uses cookies and similar technologies in accordance with the requirements of the European GDPR and the German TDDDG (§ 25).

What is a cookie? Cookies used Manage my preferences

1 What are cookies and similar technologies?

A cookie is an information recording file deposited and stored on your terminal (computer, tablet or smartphone) by the server of the website consulted. In this policy, the term “cookie” also includes similar technologies such as LocalStorage, SessionStorage or pixel tags (Web Beacons).

Cookies play an essential role in the functioning of our banking platform GLOBAL BANK FINANCIAL. They guarantee the security of financial exchanges, the authentication of your connections, the prevention of bank fraud and the optimization of our digital services in the European Union.

2 European and German legal framework (GDPR & TDDDG)

The deposit and reading of trackers on our site are governed by article 25 of the German TDDDG law (Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz) and the European General Data Protection Regulation (GDPR / EU 2016/679):

1. Essential trackers (§ 25 al. 2 n° 2 TDDDG & Art. 6 al. 1 lit. f GDPR)

The recording of information on your terminal equipment is exempt from consent when its exclusive purpose is to provide a service expressly requested by the user (e.g. maintaining the banking session, load balancing, transaction security).

2. Non-essential trackers (§ 25 al. 1 TDDDG & Art. 6 al. 1 lit. a GDPR)

Any non-essential access or recording (advanced audience measurement, marketing personalization) requires your explicit, prior, free and informed consent via our control panel.

3 The Categories of Cookies Used

To guarantee you transparency and total control, our cookies are classified into clear categories:

Strictly necessary cookies (Technical & Security)

Mandatory / Without consent

Essential for navigation and execution of banking contracts. They handle two-factor authentication, maintaining your account's active session, and CSRF protection against cyber attacks. They cannot be deactivated.

Functional & Preference Cookies

Consent required

Allow you to keep your personal preferences (selected language, display currency, visual accessibility settings) to avoid having to reconfigure them each time you visit.

Audience measurement cookies (Statistics)

Consent required

Used to analyze traffic to our pages, measure server loading speed and identify possible error messages. IP addresses are anonymized in accordance with the instructions of the European authorities.

Marketing cookies and personalized targeting

Consent required

Used only after your express agreement to present you with financial offers, credit conditions or savings solutions targeted to your interests.

4 Cookie Retention Period

In accordance with the recommendations of European data protection authorities:

  • Session cookies: Are deleted as soon as your navigation software is closed.
  • Proof and duration of consent: Your choice of acceptance or refusal is kept for a maximum period of 6 months.
  • Persistent analytical cookies: Their data is kept for a period not exceeding 13 months.

5 Management of your choices & Right of revocation (Widerrufsrecht)

Under Article 7(3) of the GDPR, you have the right to withdraw your consent at any time with effect for the future, without affecting the lawfulness of processing based on consent given before such withdrawal.

Would you like to review or change your choices regarding cookies on this site?

Important information: If you block all cookies via your browser settings, certain essential banking features (such as access to your online customer area and secure authentication of your transfers) will no longer work.

Configuring your internet browser:

Google Chrome Settings > Privacy & Security > Third-party cookies.
Mozilla Firefox Settings > Privacy & Security > Enhanced Protection.
Apple Safari Settings > Safari > Privacy & Security > Block all cookies.
Microsoft Edge Settings > Cookies and site permissions > Manage cookies.

6 Data Protection Officer (DPO) & Complaints

For any questions regarding the application of this policy or to assert your rights in accordance with the GDPR (access, rectification, erasure, limitation, opposition), you can contact our Data Protection Officer (Datenschutzbeauftragter) directly:

GLOBAL BANK FINANCIAL — Data Protection Officer (DPO)

Privacy & DPO Email: rgpd@globalbankfinancial.com

+49 163 5720964

GLOBAL BANK FINANCIAL
Kolonnenstraße 8 10827 Berlin Deutschland

In the event of persistent disagreement, you have the right to lodge a complaint with the competent supervisory authority in Germany (Der Bundesbeauftragte für den Datachutz und die Informationsfreiheit - BfDI or the data protection authority of your State) or with the competent authority in your country of residence within the European Union.

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